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SMS Program Description

Surploom LLC operates an SMS program that may send occasional promotional and non-promotional text messages, including surplus-fund notifications, property alerts, consultation reminders, order or case updates, appointment reminders, and other information related to your inquiry or services requested through our website or contact forms.

You will only receive these messages if you explicitly opt in, such as by checking an SMS consent box on our web forms and providing your mobile phone number.

After opting in, you may receive a confirmation message such as:

“You’re now subscribed to SMS updates from Surploom LLC. Expect occasional promotional and non-promotional texts such as property alerts, case updates, and reminders. Msg & data rates may apply. Reply HELP for help or STOP to unsubscribe.”

Cancellations

You can cancel the SMS service at any time by texting “STOP” to the number that is sending you messages.

After you send “STOP,” we will send a confirmation SMS to let you know that you have been unsubscribed, and you will no longer receive SMS messages from Surploom LLC unless you subsequently opt in again.

If you want to rejoin, you may sign up again through an available SMS consent form or use “START” if that functionality is supported.

Help and Support

If you are experiencing issues with the messaging program, reply “HELP” for assistance, or contact us directly:

Message Frequency, Rates, and Carriers

Message frequency may vary based on your interaction with our services, including consultation requests, claim activity, property or surplus-fund information, case updates, and reminders.

Message and data rates may apply to messages sent to you by us and messages you send to us. Please contact your wireless provider for information about your specific text messaging or data plan.

Our SMS services may be supported by most major U.S. wireless carriers. Wireless carriers are not responsible for delayed or undelivered messages.

You must be at least 18 years of age to participate in our SMS program.

Cookies

Our website may use cookies and similar technologies to enable core functionality, remember preferences, analyze website traffic, and improve your experience.

By using the website, you agree to the use of cookies as described in our Privacy Policy.

Intellectual Property and User Content

Unless otherwise stated, Surploom LLC and/or its licensors own the intellectual property rights in the material available on this website.

You may view and use website content for your personal, non-commercial use. You may not, without prior written permission from Surploom LLC, republish, sell, rent, sublicense, reproduce, duplicate, copy, modify, or redistribute material from this website except where permitted by applicable law.

If the website allows you to submit comments, forms, reviews, or other content, you are responsible for the material you submit.

User-submitted content does not necessarily reflect the views of Surploom LLC. We reserve the right, but not the obligation, to monitor, review, restrict, or remove content that we determine may be inappropriate, offensive, unlawful, or in violation of these Terms.

Links and Third-Party Sites

Our website may contain links to third-party websites, services, or resources for your convenience.

Surploom LLC is not responsible for the content, privacy policies, security, availability, or practices of third-party websites. Your use of third-party websites is subject to the terms and policies of those third parties.

We may permit certain organizations or websites to link to our website provided that the link is not deceptive, does not falsely imply sponsorship, affiliation, or endorsement, and is appropriate in the context of the linking website.

Disclaimer and Limitation of Liability

The website and its information and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by applicable law, Surploom LLC makes no representations or warranties regarding the completeness, accuracy, reliability, availability, or suitability of the website or its content and services.

Information provided through the website is for general informational purposes and does not constitute legal, financial, tax, or professional advice. You should consult an appropriately qualified professional regarding your individual circumstances where appropriate.

Surploom LLC does not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from viruses or other harmful components.

Nothing in these Terms will limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be limited or excluded under applicable law.

Subject to the foregoing, to the maximum extent permitted by applicable law, Surploom LLC will not be liable for any indirect, incidental, consequential, special, or other loss or damage arising from or relating to your use of, or inability to use, the website or its services.

Contact Us

If you have questions about these Terms and Conditions, please contact:

Surploom LLC